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Restarting Your computer - Best Practice

Category: IT Knowledge Base

Why do we need to restart? Although it may seem like a joke when IT asks if you have "tried turning it off and on again," it is always a good first step. Think of it like following directions to driv...

Backup Files with Onedrive

Category: IT Knowledge Base

Step-by-Step Instructions: Open OneDrive: Click on the OneDrive cloud icon in your system tray (bottom-right corner of the screen). If you don't see the icon, you may need to click the up arrow to ...

Connecting to ClickView

Category: IT Knowledge Base

What is ClickView? ClickView is an educational video content platform designed to enhance learning experiences for students and educators. It offers a vast library of curriculum-aligned videos, intera...

Using the Helpdesk

Category: Knowledgebase

Welcome to the WNPS Helpdesk, a centralised location to log IT, OHS, Maintenance issues and more. The helpdesk is designed to assist staff with a large number of issues they may encounter within the s...

ICT Technician's Timetable
Day Support Type Time
Monday Onsite 8:00 AM - 4:00 PM
Tuesday AM
Tuesday PM		 Onsite
Remote (Please Log a Ticket)		 7:30 AM - 11:00 AM
12:30 PM - 3:30 PM
Wednesday Onsite 7:30 AM - 4:00 PM
Thursday Onsite 8:00 AM - 4:00 PM
Friday ** Unavaliable ** N/A